Master of Computer Science graduate with over ten years experience in the Network & computer systems support field with extensive exposure to customers and end user.
Proven project management background and experience
Possess MCSE, MCSA, MCDBA, MCP
Extensive hands-on and supervisory skill to support mission critical systems and networks
Strong training and mentoring skills
Heavily traveled on business mission aimed at to resolving technical problems and customer issues
Held supervisory positions in diverse industry segments driving implement, supporting, configuring and troubleshooting functions
Hands-on experience in setting up and running complete computer networking and support department
Proven track record in independently managing computer networking and user support department of medium to large sized organizations
Have excellent understanding of security, troubleshooting, FIREWALL tools and methods
Strong skills in the development of security policies and procedures
Strong interpersonal, communication and leadership skills
Highly adaptable and able to work in multicultural environment
Disciplined and having strong sense of responsibility
Excellent network and relationship.
EDUCATIONAL QUALIFICATIONS
Masters of Computer Information System
Madison University
USA
CERTIFICATES
1. MCSE – Microsoft Certified Systems Engineer
Exams completed for certification:
i. Installing, configuring and administrating Microsoft Windows 2000 professional
ii. Installing, configuring and administrating Microsoft Windows 2000 server
iii. Installing, configuring and administrating Microsoft Windows 2000 network infrastructure
iv. Installing, configuring and administrating Microsoft Windows 2000 directory services infrastructure
v. Designing a Microsoft Windows 2000 directory services infrastructure
vi. Installing, configuring and administrating Microsoft Exchange 2000
vii. Managing a Microsoft Windows 2000 Environment
2. MCSA – Microsoft Certified systems Administrator
Exams completed for certification:
i. Installing, configuring and administrating Microsoft Windows 2000 professional
ii. Installing, configuring and administrating Microsoft Windows 2000 server
iii. Installing, configuring and administrating Microsoft Windows 2000 network infrastructure
iv. Managing a Microsoft Windows 2000 Environment
3. MCDBA – Microsoft Certified Data Base Administrator
i. Installing, configuring and administrating Microsoft SQL 2000 Administration
ii. Designing and Implementing Databases with Microsoft SQL Server 2000
4. MCP – Microsoft Certified Professional Installing, configuring and administrating Microsoft ISA 2003 Administration.
5. Installing, configuring and administrating Symantec security gateway .
6. Installing, configuring and administrating Bright store ARC Serve backup from CA.
TRAINING COURSES COMPLETED
Cisco CCNA network associate certification path
Cisco CCNP network professional certification path
Cisco CCVP VoIP professional certification path
Cisco Advanced Wireless LAN Field Specialist path
Installing, configuring and administrating Microsoft Windows XP professional
Installing, configuring and administrating Microsoft Windows 2003 server
Installing, configuring and administrating Microsoft Windows network infrastructure
Installing, configuring and administrating Microsoft Windows directory services infrastructure
Designing a Microsoft Windows directory services infrastructure
Designing a Microsoft Windows network infrastructure
Installing, configuring and administrating Microsoft Exchange
Installing, configuring and administrating Microsoft ISA Administration.
Installing, configuring and administrating Symantec security gateway .
Installing, configuring and administrating Bright store ARC Serve backup from CA.
EMPLOYMENT HISTORY
Organization: Abu Dhabi National Exhibitions Company (ADNEC)
Duration: 2001 – till date
Position: IT Operation Manager
Key Performance Areas:
Setting IT department objectives, budget and products purchasing plan, IT Team Supervisor's
Systems operations : Installing, implementing, troubleshooting and supporting MS windows 2000 -2003 server/ XP, Apple Macintosh, Active directory, MS SQL 2000, MS Exchange 2003, McAfee Anti virus, , DNS, DHCP, NAT, IIS, network printers, UPS, backup operations, office XP/2000.Installing, implementing, troubleshooting and supporting MS windows 2000 professional / server, Apple Macintosh, Active directory, MS SQL 2000, MS Exchange 2000, McAfee Anti virus, Hubs, Switches, Routers, DNS, WINS, DHCP, NAT, IIS, DFS, RAS, ICS, network printers, print servers, UPS, backup operations, office XP/2000.
Network operations: Monitoring and optimizing network performance and network troubleshooting.
Create VLAN for ADNEC networks.
Provide wireless building to building bridge connection between ADNEC site and IDEX site.
Deploying and configuring hardware such as Cisco switches, cabling, hubs, 3Com and other network peripherals.
Security operations: Security systems for the network from any kind of outside or inside attack including virus, hackers and Spam mail by Installing and configuring Symantec security gateway and Deploying and configuring ISA server for internet security and prepare internet rule .
Database operations : Administering and troubleshooting MS SQL server and Planning and preparing solutions for registration systems and licenses and web application for the ADNEC web site .and provide SMS broadcasting systems for the ADNEC exhibitor services .
Backup operations :backup the domain controller ,web server ,exchange server, SQL server
Great plain server ,ISA server ,Mcafee server .and selected workstations .
Planning and preparing solutions for backup and disaster recovery for all ADNEC network.
Users support operations : Managing and coordinating all user support activities .Training staff on effective usage of computers and various applications including desktop applications.
Installing and configuring Microsoft exchange server.
Installing and configuring Microsoft ISA server internet Security and proxy.
New network infrastructure for new ADNEC offices .
Installing and configuring Symantec SGS server internet Security gateway (firewall)for ADNEC exhibitions halls .
New network infrastructure for new ADNEC registration area .
New meeting room audio visual systems.
Training course for ADNEC employees.
Installing and configuring Mcafee group sheiled exchange (Email server security gate way)
Installing and configuring Mcafee epolicy (network antivirus protection )
Installing and configuring ARC server and designing network backup.
New design for network infrastructure on ADIEC halls and new network on hall C .
Microsoft exchange server migration from 2000 to 2003.
domain controller server upgrade.
DNS server upgrade.
DHCP server upgrade.
New domain name migration changing the web server setting with new domain name and changing e mail systems for all ADNEC network users domain name with new domain name .
Implemented Outlook Web Access, which gives users the facility to access their mailboxes through the Internet.
New design for active directory structure.
New IP Address system structure.
Security systems for the network from any kind of outside or inside attack including virus, hackers and Spam mail.
Planning and structure for the Registration systems for all exhibitions
Planning and structure for the Licensing system - created new systems for administration.
Prepared Budget and framework and business plan for IT department
Administered and upgraded web server and robust new policy for all websites.
Managing and coordinating all user support activities
Planning and preparing solutions and all the hardware specifications for LANs
Administering complete network and desktop support for users.
Provide internet connections for our exhibitors during our exhibitions and event.
Create VLAN for ADNEC networks divide the network to two VLAN .one for ADNEC users and one for ADNEC halls.
Provide wire less building to building bridge connection between ADNEC site and IDEX site. Ensuring 3com building to building bridge configuration and installation.
Configuring and installing Wireless LAN for ADNEC users and exhibitors .
Provide SMS broadcasting systems for ADNEC exhibitor services section.
Planning and preparing solutions for backup and disaster recovery.
Planning and preparing solutions for registration process by providing new printers with new badges with on stand badge scan services for the exhibitor
Reduce the IDEX 2005 IT infrastructure cost by making sponsorship with the seven seas company to provide us all IT equipment and support.
Designing and supervising the implementation of Abu Dhabi Exhibitions Center cable / network infrastructure
Installing, implementing, troubleshooting and supporting MS windows 2000 XP / server, Apple Macintosh, Active directory, MS SQL 2000, MS Exchange 2003, McAfee Anti virus, Hubs, Switches, Routers, DNS, DHCP, NAT, IIS, network printers, UPS, backup operations, office XP/2000.
Managing and coordinating registration staff during exhibitions
Upgrading, repairing and maintaining over 100workstations and 5 DC servers with DHCP server and Exchange server…..
Deploying and configuring hardware such as PCs, Cisco switches, cabling, hubs, printers and other network peripherals.
Monitoring and optimizing network performance and network troubleshooting.
Deploying and configuring SPAM killer server for email security and prepare anti spam rule.
Developing and implementing fault tolerance and disaster recovery methods.
Installing and configuring ARC server and designing network backup.
On the job Achievements:
1. Setup the requirements for an overall solution that would assist ADNEC in the whole process of the work from the planning stage to execution till the follow up.
2. Create ADNEC System and network solution to support the Business in ADNEC.
i. Buildup new network infrastructure to the new ADNEC Venue.
ii. System upgrade
iii. IP Telephony.
iv. Wireless network with billing systems.
v. Wireless IP phone.
vi. EBMS implementation.
vii. Buildup new data centre.
viii. Backup and data storage solution.
ix. Disaster recovery solution.
x. Design Network security (self defense e network)
xi. Have a system study for ADNEC applications requirement
xii. Upgrade the Great Plains Finance systems by integrating it with:
1. HR Module
2. Assets module
3. Purchasing module.
3. Scoping of the Requirements: scope out the exact requirements of ADNEC by conducting interviews with the concerned persons in ADNEC.
i. Infrastructure Scoping.
ii. Application Scoping.
iii. Implementation plan scoping.
Organization: Iraqi Transit Governing Council, Iraq-Baghdad
Year: 2003
Position: as a subcontractor with GSCS (Site engineer)
As a subcontractor with GSCS, worked as part of a team consist of three Network engineer we did the following:
Key Performance Areas:
Buildup new network infrastructure
Installing the structure cable system which include UTP Cat6 cables for 960 Data points and 960 voice points in 13 floors building , fiber optic cables as the backbone connection between the 64 Cisco switches stands in 16 cabinets distributed in the building
Installing and configuring 6 windows 2000 server as exchange , DHCP, file , two DC’s and print servers
Installing and configuring satellite connection with UAE Etisalat
Implementing full disaster recovery solution (power issue, hardware failure etc.)
Project undertaking and completed
1. Abu Dhabi National Exhibitions Company (ADNEC) 2006
Building new infrastructure for the new venue (Capital centre project)
This project consists of the following:
Network diagrams and Buildup network infrastructures prepare Specifications of Structured Cabling System for the new venue, Cisco equipment (switches, routers …..etc) ,Fiber optic cables are required for the network cabling connections between halls cabinet and server farm.
Fully redundant network for higher availability.
PoE (Power over Ethernet) to enable IP Telephony.
Multi-cast ready for voice/video applications.
Highest performance availability for backbone switches .
Standard Server room with Standard network infrastructure and design.
Network Infrastructure covering:
Core Switching Equipment
Features and Standards Compliance.
Switches security.
Edge Switching Equipment.
Redundancy and failover to Improve network availability.
Make ADNEC network an SDN (self-defending Network).
Buildup IP Telephony.
Wireless VLAN for the exhibitions Halls and conferences, business centre, press centre, internet cafe.
Wire VLAN for the offices and the registration area.
voice over IP plus wireless phone systems unite.
Network security (self-defending Network) and VLAN for security issue.
Internet connections solution.
Buildup the new application (EBMS) to solve common ADNEC application problems and reaching our core business requirement.
Multiple application servers rather than a single server.
Monitoring and security access systems on the gate Access control systems and Barcode reader services
Centralize data resources (Data centre) .
Internet solution for the exhibitions halls.
Wireless VLAN inside the exhibition halls with Internet connections services.
Registrations systems and equipment for ADNEC event and it can be rent to the external organizers.
Conferences services.
Press centre services.
Business centre services.
Internet cafe services.
Meeting room services.
Barcode reader services for the exhibitor’s services to scan the visitor’s badges and retrieve Full contact details from the registrations systems.
SMS broad casting systems for the exhibitions services and it can be rent for the exhibitors.
Audio Visual equipment services for the exhibitors.
Cordless IP phone services.
IP telephony for the new venue.
Unified massaging system
CCTVs
Implementation of 12 servers
Security (three level of firewalls, IPS,data and voice encryption
2. Abu Dhabi National Exhibitions Company : 2002-2003
Building new infrastructure:
After the decision has been made to build new infrastructure becomes very important the project include the following
new design for network infrastructure
new design for active directory structure
new structure cable system
specification for all hardware & software required
internet , controlling internet activity from both sides (inside& outside)
e-mailing (exchange server)
Security systems for the network from any kind of outside or inside attack including viruses, hackers and spam mail.
3. Iraqi Transit governing council Iraq-Baghdad : 2003
As a subcontractor with GSCS I worked as project manager of a team consist of three Network engineer and 63 technical staff the project budget was 5 million USD
The project consist of the following:
designing for the network infrastructure
install the structure cabling system which include UTP Cat6 cables for 960 Data points and 960 voice points in 13th floors building , fiber optic cables as the backbone connection between the 64 Cisco switches stands in 16 cabinets distributed in the building
installing and configure 6 windows 2000 server as exchange , DHCP, file , two DC’s ,print servers
installing and configure satellite connection with UAE Etisalat
full disaster recovery solution (power Issue , hardware failure…ext)
1. small project (one month and less)
1. shifting ADNEC offices to the new venue
2. Upgrade Finance system.
3. Registration systems and internet services to all exhibitions in Abu Dhabi.
4. implementing Exhibition business management system( EBMS)
5. Wireless infrastructure with RFID services for IDEX.
6. Implementing wireless building to building bridge.
Organization: Emirates Computers, Abu Dhabi
Duration: 2000-2001
Position: sale executive and Customer Support
Organization: Institute of Comprehensive Careers-Arab Libyan Republic
Duration: 1995-1998
Position: Computer Teacher
